Privacy Policy
Last Updated: March 2026
This Privacy Policy describes how Elevate Exteriors CT (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website [elevateexteriorsct.com] or use our services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”). This includes:
- Contact Information: Name, billing address, service address, email address, and phone number.
- Project Details: Information about your home, roofing/exterior needs, and photos of your property provided for quotes.
- Communications: Records of your calls, texts, and emails with us.
- Technical Data: IP address, browser type, and usage data collected automatically via cookies when you visit our site.
2. How We Use Your Information
We use your data to provide our services and comply with Connecticut law, specifically:
- To provide estimates and perform exterior services.
- To communicate via Call or Text regarding appointments and project updates.
- To process payments and maintain accounting records.
- To improve our website performance and user experience.
- Note: We do not use your personal data to train large language models (LLMs) or artificial intelligence systems.
3. Sharing Your Information
We do not sell your personal data. We only share information with:
- Service Providers: Trusted partners who assist in our business operations (e.g., payment processors, CRM software, or specialized sub-contractors).
- Legal Requirements: If required by law, subpoena, or to protect the safety and rights of our company and customers.
4. Your Connecticut Privacy Rights
Under the Connecticut Data Privacy Act (CTDPA), you have the right to:
- Access: Confirm if we are processing your data and get a copy of it.
- Correction: Request that we fix any inaccurate or incomplete information.
- Deletion: Request that we delete personal data we have collected about you.
- Opt-Out: Opt-out of the processing of your data for targeted advertising or profiling.
To exercise these rights, please contact us at the email address provided below. We will respond to your request within 45 days.
5. Text (SMS) Messaging
By providing your phone number and opting in, you consent to receive text messages from us.
- You can opt-out at any time by replying STOP.
- Standard message and data rates may apply.
- We do not share your SMS opt-in consent with third parties for their own marketing purposes.
6. Security
We implement “reasonably necessary and proportionate” security measures to protect your data from unauthorized access or disclosure, as required by CT law.
7. Changes to This Policy
We may update this notice from time to time. The “Last Updated” date at the top of this page will reflect the most recent changes.
8. Contact Us
If you have questions about this policy or wish to exercise your data rights, please contact us:
Elevate Exteriors LLC Email: info@elevateexteriorsct.com
Phone: (860) 288-9557