Meet Tia
, The Foundation of Elevate:
Transparency, Integrity, & Accountability
Transparency
Integrity
Accountability
Transparency
- Photo Reports of Your Free Inspection: Get to see what’s going on up on your roof. You’ll receive a copy for your own records and to forward to your insurance carrier to avoid Non-Renewals, or your real estate agent in preparation of selling your home.
- No Markups on Upgrades or Warranties: Everyone deserves accessibility to the highest quality materials to truly protect their home. We don’t charge artificial markups for better materials; with us, you pay the actual material pricing difference, and we offer extended warranties at-cost.
- Clear, Constant Communication: From picking up and returning phone calls, to being informative about the process, large-print contracts, and letting you know our arrival times in between, we strive to be a breath of fresh air when it comes to your knowing what’s happening at all times.
Integrity
- Education Before Ear-Tickling: We’re committed to informing you before trying to ‘sell you.’ We would rather tell you your roof is fine instead of using tired, pushy sales tactics trying to convince you of buying something you don’t really need. We prefer long-term success and your referral!
- Intentionally Small Business = Intentionally Big Savings For You: We are structured to minimize our operating expenses so we can offer higher quality materials and installation at prices lower than everyone else. The end result is a premium roof at generic brand prices.
- Treat Our People Well: We are proud to be family-owned. We don’t have any shareholders or private equity firms to appease, so we fully use our success in business to treat our people well – our clients, employees, installers, other small business partners, and our local communities.
Accountability
- 10-year ELEVATED Craftsmanship Warranty: We own our projects and manage them completely from start to finish, including the day-of install. If you ever have a problem with your finished project, you contact US and WE will take care of it; responsibility is not pawned off to a subcontractor you won’t be able to find later or to the big manufacturer who doesn’t care.
- Make-It-Right Guarantee: We prioritize working WITH you if we don’t get it right the first time, instead of making excuses and dragging feet to make it right.
- Completely Compliant & Continuously Improving: We are fully licensed and insured with $3M/yr and $1M per incident in general liability insurance. Our in-house construction supervisors are licensed and OSHA certified. Our company stays up-to-date with International Residential Code (IRC) and state building codes, and frequently attends continuing education to be able to provide the highest quality services possible.